1. What is Leap.com.ng?

Leap.com.ng is an online marketplace that provides a convenient platform for users to shop for a wide range of products from various categories, offering a seamless shopping experience.

2. How do I create an account on Leap.com.ng?

To create an account, click on the "Sign Up" or "Register" button on the website's homepage, fill in the required details, and follow the prompts to complete the registration process.

3. What products can I find on Leap.com.ng?

Leap.com.ng offers a diverse selection of products ranging from electronics, fashion, home essentials, groceries, beauty products, and more, catering to various shopping needs.

4. How do I place an order on Leap.com.ng?

To place an order, log in to your account, browse through the categories, select desired items, add them to your cart, proceed to checkout, and follow the instructions to complete the order.

5. What payment methods are accepted on Leap.com.ng?

We accept various payment methods, including debit/credit cards, bank transfers, mobile wallets, and cash on delivery (if available in your location), ensuring flexibility for our customers.

6. How is shipping handled on Leap.com.ng?

We strive to ensure prompt and efficient delivery of orders to your doorstep. Shipping fees and delivery times may vary based on the location and the type of product purchased.

7. What is the return policy for items purchased on Leap.com.ng?

Our return policy allows eligible items to be returned within a specified timeframe, subject to certain conditions. Please refer to our Return Policy page for more information.

8. How can I contact Leap.com.ng for support or inquiries?

For any queries, assistance, or support, you can reach our customer service team via email at [support@leap.com.ng] or by using the "Contact Us" form on the website.

ABOUT LOYALTY PROGRAMS

1. What is the shopping wallet, and how do I add funds to it?

The shopping wallet is a convenient prepaid account that allows you to store funds for quick and hassle-free purchases. To add funds, navigate to your profile settings, select "Shopping Wallet," and choose the preferred payment method to top up your balance.

2. Is there a limit to the amount I can keep in my shopping wallet?

No, there are no limits to the amount you can store in your shopping wallet. It offers flexibility and convenience for your shopping needs.

3. Can I participate in Leap.com.ng's affiliate program, and how often is it available?

Yes, our affiliate program enables individuals to earn commissions by promoting and referring customers to our platform. The program occurs twice a year, allowing affiliates to affiliate with new arrivals during these periods.

4. Can I resell gift cards purchased from Leap.com.ng?

Absolutely! Our gift cards can be resold to others, providing an opportunity for customers to make a profit by selling them at their preferred prices.

5. What is the guaranteed delivery time for orders placed on Leap.com.ng?

We guarantee delivery within 30 minutes for local orders and aim to fulfill all orders within 45 minutes, ensuring a quick and efficient shopping experience.

6. Are there awards or recognitions for shoppers on Leap.com.ng?

Yes, we have a "Shopper of the Month" award to recognize and appreciate our most engaged and loyal customers for their consistent support.

7. When does Leap.com.ng's festive sales season start and end?

Our festive sales begin on December 1st and conclude on January 31st, offering exciting discounts, promotions, and special deals for the holiday season.